Returning Your DIRECTV Equipment

If you have cancelled you DIRECTV subscription all you need to do is:

Gather your Directv Equipment.
No Need to pack anything. Just put it in a bag, tote or open box.
Bring it to THE UPS Store or FedEx Office

The UPS Store

FedEx Office

That’s it! The UPS Store or FedEx Offi8ce will:

Scan your equipment to prevent any non-return charges.
Pack, label and ship the equipment back to AT&T, at no charge to you.
Provide you with a receipt and return reference number.

ATT/DirecTV Return Policy:

If your equipment is not returned and received by AT&T within 21 calendar days of your Service Disconnect Date, your account or credit card on file will be subject to a non-returned equipment charge of $135 per HD or DVR receiver and $45 per standard receiver.

Any concealed damage that is determined to be the result of abuse may result in a charge to your AT&T account. For any dama disputes, please contact AT&T at 800.288.2020.



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